About the TBS Team
TBS TRAVEL was founded in 2006 by Steve & Barbara Tanzer. We are an agency specializing in ocean and river cruising. Though licensed by the State of Florida to book all travel – land, sea and air, we determined by specializing we could focus on one area of the travel industry so we could achieve our primary goal of excellent customer service. With customer Service as the primary goal of our agency this is how we selected our name. (The Best Service) All pricing is determined by the cruise lines so when it is combined with our exceptional service, our clients appreciate the true value of TBS Travel. We encourage our clients to contact us for questions, assistance in planning, selecting and booking their vacation, as well as, to learn more about the important little details that can enhance or interrupt their vacation. We handle all the specifics before, during and after their vacation so they don't have to and can just enjoy the vacation.
TBS Travel is the #1 travel agency for all your ocean and river cruises worldwide. With over 30 years’ experience in personal and professional travel including extensive cruise experience, the owners and founders of TBS Travel are ready to make your vacation dreams a reality.
The key services we provide our customers:
These are just a few of the reasons why TBS Travel is first in Customer Service. This is apparent by the volume of repeat business we enjoy and the many testimonials we receive from our clients. We know you have many options to plan and book your vacation - but we also know the best way is to choose an experienced professional who specializes in the vacation you want and who is passionate about making sure he/she is knowledgeable, current and available to make it easy for you and yours to have the vacation of your dreams.
TBS Travel is the #1 travel agency for all your ocean and river cruises worldwide. With over 30 years’ experience in personal and professional travel including extensive cruise experience, the owners and founders of TBS Travel are ready to make your vacation dreams a reality.
The key services we provide our customers:
- First and foremost, we listen. You get to share with us about the vacation you imagined but sometimes we hear "I have no idea!" Well, that's OK, because we have lots of ideas and when we learn more about you, we can combine our experience and expertise with the countless resources to help you put your vacation together.
- Next, we will make sure you get every discount you qualify for even after you are booked.
- We handle the details like what documents you need, what travel advisories are in effect, weather and especially travel insurance protection needed outside your home country.
- We know sometimes things happen on a vacation – lost passport, lost luggage, missed connections so, we continue to be your resource before, during and after to minimize any interruption in your vacation.
- We welcome your feedback – Tell us what was good or what needs to be changed before your next vacation.
- We watch for the deals that match your dreams so you don’t have to. it just keeps getting easier for you.
These are just a few of the reasons why TBS Travel is first in Customer Service. This is apparent by the volume of repeat business we enjoy and the many testimonials we receive from our clients. We know you have many options to plan and book your vacation - but we also know the best way is to choose an experienced professional who specializes in the vacation you want and who is passionate about making sure he/she is knowledgeable, current and available to make it easy for you and yours to have the vacation of your dreams.
Stephen Tanzer
|
Stephen (Steve) Tanzer, ECC, LCS, IATAN
OWNER/CO-FOUNDER With a background in business development, sales management and marketing, Steve leads the sales and marketing efforts at TBS Travel. Steve holds the distinguished Elite Cruise Counsellor (ECC) accreditation plus the Luxury Cruise Specialist (LCS) designation awarded by the Cruise Line Industry Association (CLIA) demonstrating his proficiency in knowledge and experience as a specialist in the cruise industry. Additionally, Steve’s worldwide travels include ports of call in 68 different countries on 180 ocean and river cruises, with 18 different cruise lines and 80 different vessels across all three industry tiers – Main Line, Premium and Luxury so he can have firsthand experience and knowledge in guiding our clients. To reach Steve send an email to Stephen@OurCruiseAgent.com. |
Barbara Tanzer
|
Barbara Tanzer, MCC, LCS, IATAN
OWNER/CO-FOUNDER Barbara's specialty and experience are in Operations and Administration. She manages all aspects of TBS Travel’s business operations and customer service. Barbara manages our group sales with personal attention to the needs of the individuals. She keeps the company compliant, operational and competitive. Barbara is also a licensed Insurance Agent and works with our clients to inform them on the importance of insurance outside their home country as well as helping them understand the various coverages available and what best meets their travel needs. Whether they purchase insurance from the cruise line or independently, she guides them on what to include and how to file a claim if it becomes necessary. Barbara has extensive cruise experience having cruised worldwide to 68 countries. Having completed 180 cruises on 18 different ocean and river cruise lines and 80 different vessels across all three industry tiers – Main Line, Premium and Luxury so she could have firsthand experience and knowledge in guiding our clients. To reach Barbara send an email to btanzer8@aol.com |
